SHIPPING

🚚 Shipping Policy — Pupzii

At Pupzii, we’re committed to delivering high-quality pet care products quickly, safely, and reliably. Please review our shipping policy below for full details on processing and delivery times.


📦 Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).

Once your order has been processed, you will receive a confirmation email with tracking information so you can monitor your shipment every step of the way.

During peak seasons or promotions, processing times may take slightly longer — we appreciate your patience!


🚀 Shipping Time & Delivery Estimates

Estimated delivery time after processing:

  • United States: 5–10 business days

  • Canada: 7–12 business days

  • United Kingdom: 7–12 business days

  • Australia: 7–14 business days

  • International: 10–18 business days

Please note: Delivery times may vary due to customs, holidays, weather conditions, or carrier delays.


💰 Shipping Rates

We proudly offer:

FREE Standard Shipping on all orders that bundles  🎉

Shipping fees for orders that bundles are calculated at checkout based on location and order weight.


📍 Tracking Your Order

Once your order ships, you will receive a tracking number via email. Please allow 24–48 hours for tracking updates to appear.

If you have any issues tracking your package, feel free to contact us — we’re happy to help!


🌍 International Shipping & Customs

International orders may be subject to customs fees, import taxes, or duties, which are the responsibility of the customer. Pupzii is not responsible for delays caused by customs processing.


❗ Incorrect Address Disclaimer

Please ensure all shipping details are correct at checkout. Pupzii is not responsible for orders shipped to incorrectly entered addresses. If you notice an error, contact us immediately so we can assist before your order ships.


📬 Lost, Delayed, or Damaged Packages

If your order is delayed, lost, or arrives damaged, please contact us within 7 days of delivery and we will gladly assist you with a resolution.


💬 Need Help?

For any shipping-related questions, reach out to us anytime:

📧 pupziico@gmail.com

We’re always happy to help your pup stay fresh, clean, and happy 🐾